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  • Reporting issues at support.servoy.com
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When an issue is found in the servoy product, extensions or solutions, please file a report at support system

Fields to fill out:

  • Project: indicate to what the issue relate
  • Type of issue: either a Bug or Feature should be used
  • Priority: Blocker if it has stopped your work, Critical if it soon will stop your work or impact going live, other statuses can be picked when they apply
  • Summary: is like an email subject, tell in one line what this issue is about
  • Description: be as complete and descriptive as possible, especially "steps how to reproduce" are helpful
  • Attachment: attach like sample solution which demonstrate the problem, when following the "steps how to reproduce"
  • Components: indicate the affected parts, or leave empty if unknown
  • Affects Versions: the software version you are using
  • Environment: optional information like your Operating system, memory available or other relevant info which complements the Description field
  • Security Level: make it Private if there is any sensitive info in the Description field or in attachments.
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