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Smart Client starting issues can have different causes.*

JScript errors when starting the Smart Client (Windows only)

Enable "direct connections" on under the Network Settings of the Java Console on the client machine

Accessing the .jnlp file doesn't start Java Web Start*

This means that either Java Web Start is not (properly) installed (see \[#Prerequisites\]) or that the .jnlp extention is not assosiated with Java Web Start.

*Java Web Start error: Problem downloading the application*

webstart issue
raw=true option

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