Page History

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You can review the list of plugins that are send to the client by adding "?raw=true" to the url of the Smart Client (http://domain:post/servoy-client/solutionName.jnlp) and then viewing the content of the JNLP file by looking at the source code of the page in the browser.

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Troubleshooting

Problems with Smart Clients fall into different categories and can be caused by a number of different reasons. Below an overview per category, with investigation guidelines and possible solutions.

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Smart Client starting issues

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Smart Client starting issues can have different causes.

JScript errors when starting the Smart Client (Windows only)

Enable "direct connections" on under the Network Settings of the Java Console on the client machine

Accessing the .jnlp file doesn't start Java Web Start

This means that either Java Web Start is not (properly) installed (see \[#Prerequisites\]) or that the .jnlp extention is not assosiated with Java Web Start.

Java Web Start error: Problem downloading the application

webstart issue
raw=true option

Enable wire logging
In case of connection issues between the Smart Client and the Application Server and all

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Smart Client disconnection issues

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Smart Clients operate connected to the Application Server. When the connection is lost, the Smart Client will automatically try to reconnect. When reconnection is not possible, the Smart Client will automatically provide the user with an error message and the option to close the Smart Client or to continue to try and reconnect.

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Smart Client crash issues

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When a Smart Client quits unsuspectedly or hangs, the first thing to do it enable the Java console

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Smart Client update issues

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flush
remove app from java
remove temp internet files

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Solution issues

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Other

Oracle: Servoy doesn't see the tables in the database

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