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Proxy settings http://www.java.com/en/download/help/5000020600.xml

Enabling Web Start Java console

Trouble shooting

Problems with Smart Clients fall into one of the following 4 categories:

  1. Solution issues
  2. Java Web Start issues
  3. Connection issues
  4. Memory issues
  5. Caching issues

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Solution issues

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Java Web Start issues

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Smart Clients are started using Java Web Start.

Web Start problem?
raw=true option

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Connection issues

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different categories and can be caused by a number of different reasons. Below an overview per category, with tip how to investigate the issue and possible solutions.

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Smart Client starting issues

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webstart issue
raw=true option

Enable wire logging
In case of connection issues between the Smart Client and the Application Server and all

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Memory issues

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Smart Client disconnection issues

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Smart Clients operate connected to the Application Server. When the connection is lost, the Smart Client will automatically try to reconnect. When reconnection is not possible, the Smart Client will automatically provide the user with an error message and the option to close the Smart Client or to continue to try and reconnect.

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Smart Client crash issues

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When a Smart Client quits unsuspectedly or hangs, the first thing to do it enable the Java console

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Smart Client update issues

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flush
remove app from java
remove temp internet files

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Solution issues

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Smart Client footprint

A Smart Client has a very small footprint on the client machine. For startup performance reasons, both the Smart Client libraries as well as the Servoy Solution binaries are cached.

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